Vision, Mission & Values

We provide a service that many others strive to emulate, and with our clear ambition for the future, our mission, vision and values underpin everything we do.

The Vision
We will be the largest, financially strongest and clinically finest Independent Helicopter Emergency Medical Service pioneering new standards of care for patients across the UK.

The Mission Statement
Our Organisation exists to save lives and improve patient outcomes by way of rapid response to trauma and medical emergencies and by any other appropriate means provided free of charge whenever and wherever there is a need.

The Core Values
The core values that will drive the organisation are: Excellence; Engagement and Innovation

Excellence - We will lead with Vision, Inspiration and Integrity. We will manage by process. We will succeed through our people. We will nurture talent. We will build partnerships to achieve our goals. We will add value to our stakeholders. We will achieve balanced results and; we will take responsibility for a sustainable future.

Engagement - We will communicate our strategy, aims and outcomes to a wide audience of interested parties. We will involve staff, volunteers and supporters in our work. We will be open and transparent with our policies and process. We will inform society of our impact on it and the outcomes we realise.

Innovation - We will adopt a culture of continuous improvement and development. We will encourage new ideas. We will reward success. We will invest in technology. We will develop and encourage our people to become high achievers in their field. We will take appropriate risks.

Those three core values will be at the heart of everything we do and will drive our people to achievement, no matter how large or small, in all areas of our work.

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